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Steps in Business Model Innovation

Business model innovation is a wonderful thing. This text is discussing how delivering existing products to existing markets does not require new technologies or the creation of brand-new markets. This type of change can be difficult to see from the outside, and can give an advantage that is difficult to imitate. What exactly does business…

The Step-By-Step Plan How to Automate Your Customer’s Lifecycle for Best Results

A good customer service professional knows that business is more than just closing a one-time deal. Companies that want to be successful should create relationships with their customers that are beneficial for both parties involved. This way, the customer will be more likely to stay with the company for a longer period of time. This…