Ecommerce security is becoming increasingly important as stories about cybersecurity threats like DDoS attacks and phishing become more common. If your customers are worried about the security of their transactions, they will go to your competitor’s website, resulting in a loss of sales for your business.
We’ll give you the best tips and strategies to make your eCommerce website more secure and trustworthy to customers, which will lead to more traffic and sales.
Why Ecommerce Security Is So Important
We believe that cybersecurity is an essential eCommerce feature for the following reasons: This software provides protection for confidential and sensitive information, safeguards business finances, and prevents fraud and financial scams.
One of the main benefits of increasing security for eCommerce is that it will help build trust with your customers. People are more likely to buy from your brand if they feel that you are taking steps to protect their sensitive data.
Security protocols also ensure customers’ privacy and integrity.
The information that they share online will not be used without their approval or knowledge. SSL certificates encrypt data so that it can only be read by the intended person. It’s desirable for data to pass through multiple computers before the destination server receives it.
The more obvious advantage of eCommerce security is finance-related.
Data breaches can damage your website’s reputation, which can lead to financial losses for your business in the form of lost sales. Your store will only be recommended by loyal customers if they feel their privacy and data are well-protected.
A study found that the eCommerce industry is a very common target for cybercrime, with 57% of all recorded attacks on eCommerce websites being carried out by bots in 2021.
When it comes to eCommerce security, you can’t afford to be lax.
Ecommerce Security Case Study: Blibli
If you’re not satisfied with a purchase from Blibli, you can return it for a full refund, no questions asked. The company has a lot of wealthy customers and is expected to have even more in the next decade.
As Blibli became more popular, they also became more vulnerable to attacks like DDoS. online events that were advertised by the company’s competitors made it difficult for Blibli customers to complete their payment even after they had put items in their shopping cart.
The malicious bots not only strained Blibli’s hosting infrastructure but also hoarded inventory, caused unusually high off-peak traffic volumes, and increased bandwidth costs.
This eventually led to Blibli experiencing a loss of revenue and damage to its brand reputation. The eCommerce platform decided to take action by using a CDN solution to improve security and governance over its internal infrastructure. This gave them granular control over employee access.
Making this move led to several positive outcomes for Blibli. It prevented DDoS attacks from happening, ensuring its eCommerce and payment gateway services were online for all major promotions and events. Unwanted bot traffic was also removed, reducing bandwidth and computing costs by 35%.
Quick Tips to Improve Ecommerce Security Today
Delivering a secure shopping experience isn’t a one-time process. It includes maintaining and inspecting routines regularly, as well as extra inspections when platforms are patched, plugins are updated, or code is changed.
Here are a few quick tips to immediately enhance your website’s security:
Don’t Store Credit/Debit Card Information
Common sense is the best security and inclusion technique.
The best way to avoid having your credit or debit card information leaked is by not storing it. It isn’t necessary to store credit card numbers and customer names on online servers in order to facilitate faster payment. Additionally, storing such sensitive information violates PCI standards.
If you lose this information, it not only harms your store’s reputation, but also puts financial institutions and companies in danger.
You might want to use a payment gateway like PayPal or Stripe as an alternative. Shifting the responsibility for security onto these platforms will mean that they are more secure than conventional ecommerce solutions.
Pick a Secure Web Host and Ecommerce Website Builder
If you’re running an online store, it’s important to invest in a website builder that can provide a high degree of data security. This will help protect your customers’ information as well as your own website.
There are many solutions to your eCommerce platform needs and some of them have in-built security features, but not all of them do. An example of this would be Wix, which has 50+ secure payment providers that all meet the Payment Card Industry Data Security Standard (PCI DSS). TLS 1.3 encryption prevents data from being seen by unauthorized people.
Look for a web host that also provides a secure platform. We’ve done the hard work for you and compiled a list of the best eCommerce website builders on the market.
In addition to finding providers with built-in security protocols and benefits, getting an SSL certificate is important too. The encryption will make the data invisible to anyone except you and the user. An SSL certificate is required for all eCommerce websites under the Payment Card Industry Data Security Standard.
Perform Regular SQL Checks
If there is a user input form on your website, then it is possible for SQL injection to occur. You should regularly check your website for vulnerabilities to ensure that it is safe.
Different software platforms offer different tools to help you protect your e-commerce site from injected code. There are also free site scanners that perform the same tasks, but be sure to read reviews and only download from trusted vendors.
No matter what tool you use, check your website’s security every day. This will help you find and fix any weaknesses before someone else finds them and tries to exploit them.
What Is an eCommerce Platform?
To run a successful online business, you need to be able to make important decisions. The choice of which eCommerce platform to use for your business can be crucial. It’s essential to understand what social media platforms are and what they do before choosing the right one for your business.
An eCommerce platform is a software application that typically allows online businesses to manage their website, marketing, sales, and operations. It should also be easy to connect with other commonly used business tools to help you manage and run your business from one central location.
eCommerce platforms typically come in three main types:
- Open Source
- SaaS (Software as a Service)
- CaaS (Commerce as a Service)
What are the most important questions to consider when choosing an eCommerce platform? For example, do you want to create your platform from scratch or use a plugin that integrates with your existing website? What type of hosting is most appropriate for your website and store? Do you prefer an open-source, SaaS, or CaaS solution? There are other important things to think about like security, being able to change things to fit your needs, and how well the software can handle being used.
The answers to the following questions should help guide your decision on which eCommerce platform to use for your business. In our opinion, Magento offers a lot of the features and benefits that businesses look for when setting up an online store.
What Are the Most Popular eCommerce Platforms?
Today, there are endless, eCommerce platform solutions available. Some of the most popular include:
The platforms vary in the features, flexibility, and customizability they offer.
Both Shopify and WooCommerce offer comprehensive platforms that are easy to use, even for those with little experience. You can build and customize an online store with BigCommerce with no coding experience needed. Magento is a very flexible platform with a lot of features like inventory management and order management. It also has a large community of developers. Magento gives you more control over your hosting than other eCommerce platforms.
What Does an Ideal B2B eCommerce Operations Day Look Like For Your Business?
What does a typical day look like for your company in terms of eCommerce? This is something you should understand before building your eCommerce website. Remember that every business has different daily operations, and it is easier to plan if you are aware of the specifics before beginning. Several things need to be clear, including:
- What people need to be involved and what roles do they need to fill?
- Who is going to be responsible for development?
- Who is going to manage the web store on a day-to-day basis?
- Who is going to be responsible for customer service?
It is better to include all stakeholders in the project as early as possible.
What B2B eCommerce Features Does My Business Need?
After determining who should be included in the eCommerce experience, it is time to consider what features are necessary.
Some questions you might want to think about when designing your store include: features your customers would expect to see, features your operations and fulfillment teams need, and any other design features you would like to include.
Here are a few tips for creating a successful B2B eCommerce store: take inspiration from your competitor’s web store designs, and keep in mind that the B2B eCommerce experience is different from the more traditional B2C web store experience. Different features will be required to appeal to your B2B customers.
What Type of eCommerce Integrations Do I Need to Consider?
You are probably relying on several different systems to operate your business. It’s not uncommon to use different software programs to handle logistics, keep track of inventory, fill orders, and ship products.
What all needs to be considered when choosing an eCommerce platform are these integrations. Since Magento is open-source, it can be used with many Enterprise Resource Planning systems.
The Magento developer community is very strong, so there is probably already a plugin or extension for any software your business needs.
What Level of Custom Development Do I Require for My B2B eCommerce Store?
How much customization your eCommerce site needs will affect both how much it costs and how long it takes to launch your store. It’s important not to try to pack too many features into your project or else it will become overwhelming.
When beginning, it is crucial to center on the basic functions your web store requires. Your e-commerce platform should have features that allow you to segment your customers, set up order management rules, and provide different payment options. As your store grows, you can add more features as necessary.
If you focus on these features, you can avoid development costs that are too high and delays in launching the product.
How an Experienced Development Agency Can Help You Navigate the eCommerce Landscape
To create a great eCommerce experience that your customers will love, you need more than just a Magento development agency. You need a business partner who understands your unique challenges and can help you create a top-notch system. An eCommerce agency that is able to adapt to the rapidly changing landscape is essential in order to take advantage of business opportunities. The agency should be able to work with you to understand your problems and vision in order to provide a comprehensive solution.
What Type of Support Do You Need From a Development Agency?
It is not enough to be technically skilled, you also need to have excellent support. As your online business grows, you will need an agency that can grow with you. A dedicated project management team, ongoing support throughout the build, full transparency into the cost of ownership, and complimentary services are all part of what makes for exceptional support. Clear timelines and following through are the starting point, but there is much more to it than that. An ideal Magento development agency partner would offer a range of services to help you improve your business, rather than simply providing development services. These services include things like graphic design, marketing, SEO, and SEM, to marketing automation, and data migration, as well as custom CRM and ERP integrations.
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