Marketing Guides for Small Business – Reputation Management

Reputation Management

You know your reputation matters. You spend the time and effort it takes to keep your customers happy and coming back for more. You provide a top-quality service or product, excellent customer service, and rarely have a problem you can’t resolve. Your reputation is worth its weight in gold and you work hard to keep it shining.

The trouble is it takes just one dissatisfied customer with access to the Internet to change everything. Add in the fact that most satisfied customers don’t take the time to review at all, and that one complaint becomes damaging to your business. Few things go viral as quickly as a complaint on the web.

Online reputation management is more complicated than just having good manners in how you deal with your customers, and eating the occasional crow sandwich when your best intentions fall short. Every business needs to set up and implement processes for listening to what’s being said – and knowing how to respond in ways that bring you out on top rather than dragging you down in public. But you also need to take steps now, before your reputation ever comes under fire, to build a hedge of protection around your online reputation. In this easy guide, you’ll learn exactly how to get started protecting your online reputation today.

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Management Can-Restore
Management Can-Restore
2023-10-04
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MarketBlazer has assisted our businesses for years. It isn’t just a company or just the technology that MarketBlazer really stands out with but the personal attention Ray Perry puts behind everything he does. You never feel like just another customer or number with Ray. He proves his care for not only your business but you as well as the people within your company. I would highly recommend Ray and MarketBlazer to anyone and not to just get new business but to improve the quality of business you already have.
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Steve Isler
2021-06-22
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Spending almost 40 years selling organically and having more times than I can count heard some well meaning VP of Sales or a CRO asking about a Rolodex, I realized that the world of selling has changed. Customers are coming in better educated than I was. They already knew more about my company and my competitors than I did. I realized there was a better way to ‘do’ sales when I was introduced to Marketblazer. I urge you to take the time to speak to Ray, his program addresses the new world around digital marketing.
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Loraine Kasprzak
2020-07-14
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Ray's expertise in lead generation is top-notch. I learned a ton from him that will save me time and effort as I build lead gen funnels for my business as well as my clients.If you have the opportunity to work with Ray, either as a collaborator or as a client, take it!
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Kevin Spafford
2020-07-01
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Jeff Korhan
Jeff Korhan
2020-06-08
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Marketing nowadays is blend of systems and personal touch. You get both with MarketBlazer as Ray Perry blends commonsense selling skills to humanize the marketing experience.
Walid Hmeidani
Walid Hmeidani
2020-05-29
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Andrea Shukis
Andrea Shukis
2020-05-12
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Ray, you are truly a Small Business Marketing expert, and any client that gets the opportunity to work with you should consider themselves lucky. I can't thank you enough for your invaluable insights and no-nonsense approach in creating a Marketing Strategy that really works.
aubrey overstreet
aubrey overstreet
2020-05-07
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Ray is a master of marketing strategy and his knowledge and experience are a sure win for any business looking to put strategy before tactics and get serious about growth!
Sam Harding
Sam Harding
2020-05-07
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Ray was able to help our business instantly with his expertise and knowledge with sales and marketing funnels. The strategy he applies to the process and the guidance he has given us has gone beyond our expectations.
Ben Robertson
Ben Robertson
2019-03-18
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Have learned much from working with Ray. His insight into the connection between marketing and sales is outstanding. Ray never fails to teach me something about how I can get more effective in marketing.

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