I think we can all agree that when we go into a store we want to have a good experience. Researchers show that if a company has a good “CX” score, customer experience, the companies profit will increase over time. There is no full proof scale to tell the do’s and don’t’s to improve your business, however most companies have some type of critiquing check list from customers about the service the customer has received. Listing to you customer can bring in the big bucks!!
- Many speakers at the Precision Ag Summit talked up their farm roots and how their hours behind the wheel of a tractor or walking rows was their entry point into precision agriculture.
- Not Nikhil Vadhavkar and Eddie Obropta. The CEO and chief technology officer, respectively, of Raptor Maps arrived in the field of precision agriculture straight from the Massachusetts Institute of Technology.
- While they can’t boast about growing up on a farm, they’re looking for ways to make getting into precision agriculture a little easier for producers.
“That was the overall finding of a recently-released Forrester report entitled “Drive Revenue With Great Customer Experience, 2017″ which reveals the connection between customer experience quality and revenue growth across 13 different industries.”