A Modern Customer Journey In Banking

A lot of people doesn’t like to deal with banks and credit card companies. Citi Global Cards finds new ways to meet customer needs and solve their problems. The customer experience is listening to them and making things convenient and carrying out their wishes. Improving customer experience will lead to more good results of satisfied customers.

Key Takeaways:

“Citi Global Cards and its chief customer and digital experience officer, Alice Milligan, are changing that with a customer-centric culture and plans to make the entire credit card process simpler and easier for all customers.”